Cancellation Policy

Healing Session Cancellation Policy

At the time of booking your session, I ask you to pay a 50% deposit to confirm your booking. If you need to cancel the session after the deposit is paid, the following cancellation terms apply:

  • 7 days or more in advance: 10% of the session fee is due as an admin fee and I will refund the rest of your deposit within 3 working days
  • 3 to 7 days in advance: 50% deposit is not refunded
  • in last 24 hours: full session fee must be paid

By paying the deposit for the session you indicate your agreement to these cancellation terms. If you have any questions about the policy please discuss them with me before paying the deposit.

Workshop/Event Cancellation Policy

I believe in helping my customers as far as possible, and therefore I have a cancellation policy.

At the time of booking your workshop I ask you to pay the following…

  • Full price if you are paying the Early Bird price of £225
  • 50% of the booking fee if you are paying the full price of £240 prior to one week before the workshop
  • Full price of £240 if you are booking in the last week before the workshop starts
  • If you are buying the complete White Feather’s Shamanic Journey at £1,635.00 and need to cancel one of the workshops – prior to one week before the workshop starts – as long as you book in on the same workshop the following year then no monies will be deducted – however as this is a hugely discounted price there will only be a 50% refund of the workshop cost when you don’t rebook and complete the full years training.

If you need to cancel the workshop then this needs to be done in writing to info@catherinehale.co.uk and the following conditions apply:

  • 7 days or more in advance: I will refund your payment minus a 10% admin fee and any PayPal fees. Or I will minus the 10%, and any PayPal fees, and you can transfer the rest to another equivalent priced event.
  • Less than 7 days advance: I will endeavour to fill your place and return your payment in full, minus 10% admin fee and any PayPal fees. If I can’t do this then your full payment will be kept.

By paying for the workshop you indicate your agreement to these cancellation terms. If you have any questions about the policy please discuss them with me before paying the workshop fee.

Circle/Community Event Cancellation Policy

As there is usually a very small donation or the event is completely free then there is no cancellation policy.